… especially at the post office
I will not queue for anything. Why should I suffer because you can't run your business properly? A bit of decent competition and the Post Office queue would diminish rapidly......
- Jonathan, Lancaster, 18/7/2011 6:46 Rating 10
2 1/2 minute queue at the PO? We are lucky to get away with 25. No other business on the High St deserve to go under more quickly given the comtempt for customer service.
- BB1 , Brighton UK, 18/7/2011 4:20 Rating 21
Queues are a sign of bad service. If you have to wait too long in a queue the company in question does not deserve your business. Too many companies now leave their potential customers waiting too long. The perception of too long always belongs with the customer not the supplier.
- john, northampton, 18/7/2011 4:12 Rating 10
I dont mind waiting for buses when there is a line but not when there's a mob. (Im sure that there was a law/rule that people had to queue for buses during the war, and there was a large fine if the law wasnt followed? Has that law been repealed, If not? please bring it back into use)
- Mr. Memo, Why?, 18/7/2011 2:19 Rating 7
They loathe the nanny state, these Mail readers.
PS It just so happens that this article comes from a survey by "by the online parcel delivery company myHermes" — a competitor of Royal Mail
. Not everyone
is happy with
. There's even a myHermes sucks
facebook page. It's worth noting that the company's drivers — sorry, "lifestyle couriers
" — are "self-employed" and some of them appear to work other jobs:
Daily Mirror wrote:
More proof we're not all in this together.
Profits at Leeds-based Hermes Parcelnet - Britain's biggest home delivery firm - are up 37% this year to over £10million and boss Carole Woodhead has seen her pay soar by 270% to £722,353.
But there's no pay rise for Hermes' 7,500 "self-employed" delivery drivers who, as we revealed in July, can earn as little as £3 an hour and struggle to take a day off.
Now the BBC has followed-up our story, interviewing a string of couriers who told them how they deliver parcels for 50p a time, six days a week but with no employment rights.
Hermes insisted: "The vast majority of couriers are content".